This website offers information, products, and services related to real estate (the "Services"). We operate this website and may use third-party contractors to support the delivery of the Services ("Service Providers"). This Privacy Policy describes the policies and practices regarding the collection, use, and disclosure of your personal information in connection with your use of this site. We act as the controller of your personal data.
We collect information you provide directly, including your first and last name, email address, home address, and phone number. We may also collect feedback, marketing preferences, and other information you provide voluntarily through your interactions with us.
We may obtain additional information from third-party data providers, including property records, public records databases, demographic and behavioral data, and social media profile information where publicly available.
We and our Service Providers may automatically collect device data (operating system, browser type, IP address, device identifiers, language settings) and online activity data (pages viewed, navigation paths, access times, and whether you opened our marketing emails or clicked links within them). We use cookies, local storage technologies, and web beacons for this purpose.
If you communicate with us via email, text, or other electronic means, we may collect and process message content, metadata, communication timestamps, read receipts, delivery status, and contact history. Our CRM services may synchronize with email accounts to facilitate communication management. This data is used to provide better service, maintain accurate records, and facilitate follow-up communications.
We use your information to provide and operate our Services; communicate with you about our Services including sending announcements, updates, and support messages; manage our relationship with you and maintain records of our communications; send follow-up and marketing communications where you have opted in; comply with applicable law; and prevent fraud and protect the safety of our users.
We may use AI technologies to generate or enhance content displayed through our Services, assist with communications, and provide analysis and recommendations. AI-generated content may contain errors or inaccuracies and should not be relied upon solely for important decisions, including real estate transactions, without independent verification.
You have the right to request information about whether AI was used to generate specific content, request human review of significant AI-assisted decisions, and opt out of certain AI-powered features where technically feasible.
We do not sell your personal information. We may share your information with our internal team, contractors, and affiliates to facilitate your interactions with us; Service Providers who assist in delivering our Services (such as hosting, CRM, email delivery, and AI services); and professional advisors such as lawyers and auditors where necessary.
We will never disclose phone numbers or SMS opt-in consent with any third parties for marketing purposes.
We may also share information as required by law, to prevent fraud, or in connection with a business transfer such as a merger or acquisition.
We may use tracking pixels and cookies to deliver relevant advertising and measure campaign effectiveness. We may share certain information with third-party advertising platforms including Meta (Facebook/Instagram) and Google to deliver targeted advertisements, measure advertising performance, and create lookalike audiences of similar users.
When you interact with our site, third-party advertising platforms may collect information through cookies, pixels, and similar technologies, including your device identifiers, browsing behavior, and interactions with our advertisements.
You may opt out of cookies by adjusting your browser settings. You may opt out of interest-based advertising through Google (adssettings.google.com) and Facebook (facebook.com/about/ads). You may also use opt-out tools provided by the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org).
We currently do not respond to "Do Not Track" browser signals, however we do honor Global Privacy Control (GPC) signals as valid opt-out requests under the CCPA.
We use SMS text messaging to confirm appointments, send reminders, and notify you of important updates. To opt out at any time, reply STOP to any SMS from us. Reply HELP for assistance. Message and data rates may apply. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.
You may unsubscribe from email communications at any time by clicking the unsubscribe link in any email we send you.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact information and communication records are generally retained for the duration of our relationship with you and for a reasonable period thereafter. When personal information is no longer necessary, we securely delete or anonymize it.
We employ technical, organizational, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Services are not intended for use by children under 18 years of age. If we learn that we have collected personal information from a child under 18 without required parental consent, we will delete it.
California residents have the right to request information about the categories and specific pieces of personal data we have collected about them; request deletion or correction of their personal data; opt out of the sharing of personal data for cross-context behavioral advertising; and the right not to be discriminated against for exercising these rights.
We do not sell personal data as that term is defined under the CCPA. We may share certain personal information (such as device identifiers and browsing activity) with advertising partners for cross-context behavioral advertising. To opt out, contact us using the information below.
To submit a request to know, delete, or correct your personal data, contact us at the address below. We will acknowledge receipt within 10 business days and respond within 45 calendar days.
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
C/O Luxury Presence Inc.
ATTN: Legal Department
3232 E Cesar Chavez Street, Suite 1-300
Austin, TX 78702
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date at the top of this page.